Salary, benefits, management: in Luxembourg, retaining talent does not follow the same rules depending on the profile

  • 65% of cross-border workers are satisfied with their employee benefits, compared with just 41% of residents
  • 24% of cross-border workers are considering leaving their employer within the next 12 months, for reasons that are radically different from those of residents

This is one of the findings of the Edenred Luxembourg Employee Barometer, carried out by the research firm Into the Minds amongst 1,025 employees working in the Grand Duchy, including both residents and cross-border workers (from France, Belgium and Germany). In this job market, which is unique in Europe, these two groups coexist within the same companies, but their attitudes towards their employer, pay and benefits differ fundamentally. “In Luxembourg, retaining talent does not depend on a single factor. Understanding the specific expectations of each profile – whether resident or cross-border worker – is a key component of an HR policy that really makes a difference,” emphasises Patrick Langlois, Managing Director of Edenred Luxembourg.

Two profiles, two levels of satisfaction

Whilst 65% of cross-border workers say they are satisfied with their employee benefits, only 41% of residents share this view. Added to this is greater financial pressure on residents: 82% cite the cost of housing as their main budgetary constraint, and 72% point to the cost of living in general.

A warning sign, two different motivations for leaving

24% of cross-border workers are considering changing employers within the next 12 months, compared with 18.5% of residents. This is a striking figure, but one that requires a nuanced interpretation: the reasons for leaving differ depending on the individual’s profile. Cross-border workers leave for salary and career prospects; residents, for the quality of management and the working atmosphere. For employers, this means two distinct retention strategies: a competitive remuneration package and flexibility for cross-border workers, and managerial quality and day-to-day well-being for residents.

“The war for talent remains a reality in Luxembourg. What our data confirms is that employee benefits play a levelling role: they enable companies of all sizes to attract and retain staff, whether they are residents or cross-border workers. The challenge is to understand that the key factors vary depending on the employee profile and to adapt HR policy accordingly, and this is precisely what our solutions enable.” says Patrick Langlois, Managing Director of Edenred Luxembourg.


The Edenred Luxembourg Employee Barometer is a survey carried out by the research firm Into the Minds amongst 1,025 employees working in the Grand Duchy of Luxembourg, comprising residents (504) and cross-border workers (521) from France, Belgium and Germany.


RCA PR I Charlotte Ries I Tel. +32 489 32 71 00 I charlotte.ries@rcapr.be

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About Edenred

About Edenred

Edenred is a leading digital platform for services and payments and the everyday companion for people at work, connecting 60 million users and 2 million partner merchants in 45 countries via close to 1 million corporate clients.

Edenred offers specific-purpose payment solutions for food (such as meal benefits), incentives (such as gift cards, employee engagement platforms), mobility (such as multi-energy, maintenance, toll, parking and commuter solutions) and corporate payments (such as virtual cards).

True to the Group’s purpose, “Enrich connections. For good.”, these solutions enhance users’ well-being and purchasing power. They improve companies’ attractiveness and efficiency, and vitalize the employment market and the local economy. They also foster access to healthier food, more environmentally friendly products and softer mobility.

Edenred’s 12,000 employees are committed to making the world of work a connected ecosystem that is safer, more efficient and more responsible every day.

In 2022, thanks to its global technology assets, the Group managed some €38 billion in business volume, primarily carried out via mobile applications, online platforms and cards.

Edenred is listed on the Euronext Paris stock exchange and included in the following indices: CAC Next 20, CAC Large 60, Euronext 100, Euronext Tech Leaders, FTSE4Good and MSCI Europe.